Is Tableau Software a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Tableau Software have rated their employer with 3.0 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Tableau Software employees being 3.8 out of 5 stars. Search open Technical Support Engineer Jobs at Tableau Software now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Tableau Software .

Does Tableau Software pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Tableau Software with 3.4 out of 5 stars based on 39 anonymously submitted employee reviews. This is 18.7% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Tableau Software.

How happy are Technical Support Engineer professionals working at Tableau Software?

26% of Technical Support Engineer employees at Tableau Software would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Technical Support Engineer professionals have also rated Tableau Software with a 3.1 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.3 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Tableau Software?

Software Engineer (56) , Account Executive (50) , Technical Support Engineer (40) , Sales (33) , Sales Area Manager (33) , Senior Software Engineer (25) , Account Manager (21) , Operations (17) , Enterprise Account Executive (15) , Product Consultant (14) , Sales Manager (14) , Software Engineer(Internship) (13) , Sales Consultant (12) , Manager (11) , Senior Technical Support Engineer (11)

What are the pros of working at Tableau Software according to real employee reviews?

"flexibility and great people to work with" ((in 165 reviews)); "The culture is great and as employee it is easy to feel supported personally and professionally." ((in 165 reviews)); "Great benefits and a fully" ((in 112 reviews)); "The team was great about giving me the support I needed to come up to speed and learn the environment." ((in 29 reviews)); "Free food and beverages in fully stocked kitchen and really fun activities/events for employees (company meetings/parties/summer bbqs and appreciation events)." ((in 27 reviews))

What are the cons of working at Tableau Software according to real employee reviews?

"Poor management from Salesforce acquisition onward" ((in 62 reviews)); "6) Did I mention low pay?" ((in 45 reviews)); "Terribly low salaries and stock options while founders get $200 Million each?" ((in 31 reviews)); "As anywhere, if your direct manager doesn't support you, can be difficult to find purpose." ((in 31 reviews)); "The current role based training that exists is reading an on boarding guide." ((in 15 reviews))

Tableau Software Technical Support Engineer reviews

3.0

26% would recommend to a friend

(39 total reviews)

Mark Nelson

30% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Technical Support Engineer employees have rated Tableau Software with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. Tableau Software is rated 22% below average by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

39 reviews

2.0

Oct 24, 2018

Diversity and Compensation at Tableau is a JOKE

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

-Free Food (in lieu of a competitive market salary) -Work/Life Balance -Outstanding People and Product

Cons

-"Tech-Bro" Culture is cultivated by senior management that doesn't listen to diversity concerns from their employees. -Software Developers are treated like "data rockstars" while Support Engineers get treated like crap (in both pay and representation in the company) -Becoming a lot like Amazon (in both tyrannical business leadership [who are all Amazon rejects] and lack of morals) -You can make more money as a forklift driver in comparison to some of their engineering positions.

3.0

Oct 16, 2018

Good atmosphere

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Co workers are really helpful. Very flexible to employee requirements and the ability to work from home.

Cons

At times you're not sure where you are. Some managers are either too hands on or not enough. But they are available whenever you need if you do. Staff retention seems to be a problem

4.0

Sep 22, 2017

Tech Support at Tableau

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Absolutely amazing coworkers, excellent immediate managers. Expectations were reasonable and I always felt that management was on my side. While I was there we had pretty high turn-over because of the low pay, but they recently gave a huge raise to everyone in tech support right before I left, which mostly fixed this issue. Good training program for Tableau products. Great benefits, free food, good culture. Its clear that Tableau as a company cares a lot about its employees. While I was there it definitely had some growing pains while it was maturing into the large company it is now. I didn't leave because I didn't like Tableau, its just the job wasn't for me.

Cons

There wasn't a lot of training for non-Tableau products, which became an issue as our customers became more sophisticated. Advancement path was not always very clear and there were limited opportunities for people in tech support to move to other roles within the company. Not very many women/minorities in leadership positions.

Viewing 25 - 27 of 39 Reviews

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