Is TeKnowledge a good company to work for as a CSAM Support Representative?

CSAM Support Representative professionals working at TeKnowledge have rated their employer with 4.3 out of 5 stars in 108 Glassdoor reviews. This is a higher than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open CSAM Support Representative Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked CSAM Support Representative interview questions at TeKnowledge .

Does TeKnowledge pay CSAM Support Representative employees well?

CSAM Support Representative professionals rate their compensation and benefits at TeKnowledge with 3.8 out of 5 stars based on 108 anonymously submitted employee reviews. This is 14.1% better than the company average rating for salary and benefits. Find out more about CSAM Support Representative salaries at TeKnowledge.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"I can balance my personal and work life and the company has a great working environment" ((in 118 reviews)); "Work environment is good and healthy" ((in 117 reviews)); "Also the people are great and always willing to help" ((in 107 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 101 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 92 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 438 reviews)); "Low pay and no substantial increments" ((in 233 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 180 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 111 reviews)); "No benefits and complicated metrics." ((in 76 reviews))

TeKnowledge CSAM Support Representative reviews

4.3

92% would recommend to a friend

(108 total reviews)

Aileen Allkins

100% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (108 reviews)

Ratings by demographic groups

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Gender

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CSAM Support Representative employees have rated TeKnowledge with 4.3 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most CSAM Support Representative professionals have an excellent working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by CSAM Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

108 reviews

5.0

Jul 4, 2025

Work here as a Customer Success Account Manager associate, It great being here. I love the work I do at The knowledge

Csam - customer success account manager

Recommend

CEO approval

Business Outlook

Pros

There is a great Work-Life balance with Teknowledge. Being a fitness enthusiast, working with Teknowledge affords me the time and opportunity to be at gym and as well handle the expectations from work pretty well. Teknowledge even has a well equipped gym facility in its office premise.

Cons

Off the top of my head, No cons, no demerits.

5.0

Jul 4, 2025

Teknowledge

Csam support representative

Recommend

CEO approval

Business Outlook

Pros

There's room for growth, 13th month salary and other sweet perks.

Cons

Poor Salary and Staff management.

4.0

Jun 18, 2025

Teknowledge

Csam - customer success account manager

Recommend

CEO approval

Business Outlook

Pros

Active beneftis and different roles

Cons

Salary and voice of employee

Viewing 19 - 21 of 108 Reviews

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TeKnowledge

TeKnowledge CSAM Support Representative reviews

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Reviews by job title

Work here as a Customer Success Account Manager associate, It great being here. I love the work I do at The knowledge

Teknowledge

Teknowledge

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