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      TeKnowledge

      Engaged Employer

      TeKnowledge reviews

      3.9

      78% would recommend to a friend

      (4,189 total reviews)
      avatar

      Aileen Allkins

      82% approve of CEO

      72% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.3

      Compensation and benefits

      TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Nov 23, 2020

      Stressful

      Software support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay work from home Work through email mostly

      Cons

      Lazy managers No support Customers can treat you like garbage and then you get thrown under the bus by managers All this company cares about is customer satisfaction Goes through operations managers like a knife through butter People are constantly promoted to roles they have no business being in

      avatar
      TeKnowledge Response
      5y
      Thank you for your feedback. I agree that some customers can be difficult to work with - I'm sure this is true in any industry. We have had tremendous growth this year, and believe in promoting from within. Therefore, it is not unusual to promote some people into roles they have never done before, and then train them on how to do the role. We feel this is best model to grow our employees - but I can see how it would be frustrating for some while they are going through the learning curve.
      1.0
      Nov 21, 2020

      A good place to start your career

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exposure to various technologies. You will learn a lot.

      Cons

      You may lose your mental health while working here. The management does not care about their employees. There is no work balance. Just work. There is no defined career path. Employee benefit is zero. There is also no job security. You may have your job in the morning and lose it in the afternoon.

      4.0
      Nov 19, 2020

      Overall great company to work for

      Critsit manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      In my current position, I feel genuinely cared for as an employee. I appreciate that management understands that we all get burnt out (even working from home) and it is easy to schedule days off if needed. The managers are great overall and everyone seems to be very positive which in turn makes the days go by a bit easier. Working from home is great.

      Cons

      Pay raises are a bit confusing. With minimum wage and the cost of living increasing, it is getting harder to live off of the current pay rates. Monthly pay can make this a bit harder as many of us are living paycheck to paycheck. It can be hard to find updates on policies that pertain to us. A website or portal that is more user friendly would be very much appreciated.

      avatar
      TeKnowledge Response
      5y
      Thank you for the detailed feedback. I'm happy to share we are already in the process of working on several of your suggestions. There is work underway to move to an every-other week pay cycle - I expect to roll this out by mid year 2021. We are also working on a project to roll out technology that will smooth out the communication process to all employees - this is scheduled to release in 2021 as well! Stay tuned!
      Viewing 3658 - 3660 of 4,189 Reviews
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      Glassdoor has 4,417 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.