Does TeKnowledge pay their employees well?

According to anonymously submitted Glassdoor reviews, TeKnowledge employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TeKnowledge. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TeKnowledge?

78% of TeKnowledge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeKnowledge 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Good working environment and people." ((in 113 reviews)); "Also the people are great and always willing to help" ((in 111 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 107 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 94 reviews)); "You'll get access to information you never knew existed from the great colleagues you'll meet." ((in 85 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 451 reviews)); "Low pay and no substantial increments" ((in 229 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 173 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 107 reviews)); "No benefits and complicated metrics." ((in 74 reviews))

What are employees saying about TeKnowledge layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TeKnowledge layoffs and their outlook for job security at TeKnowledge in 2026.

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TeKnowledge

TeKnowledge reviews

3.9

78% would recommend to a friend

(4,186 total reviews)

Aileen Allkins

82% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.3

Compensation and benefits

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jan 9, 2019

Not A Fan

Client relationship specialist

Recommend

CEO approval

Business Outlook

Pros

There are once a month birthday cakes. You can add "I.T." to your job title If you worked in a call center before, you'll fit right in.

Cons

Just read the other reviews to get a better idea of the company culture. Notice how no one really has positive things to say. Believe them.

TeKnowledge Response

Very sorry to hear that you have been with the company for over a year and the company doesn’t seem to be a good fit for you. If you haven’t done so already, we would encourage you to bring your concerns to your site leaders to identify where the gaps are. We are not an inbound call center – but since we provide technical support to fortune 500 companies there can be many overlapping similarities – like putting the Customer’s needs first and meeting our client’s Service Level Requirements. One of our Values is “Customer First” – and we are obsessed with meeting our Customer’s expectations when they a problem that has caused them to contact us.

4.0

Jan 9, 2019

Tekexperts

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and aesthetic working space

Cons

None for now. Maybe later

4.0

Jan 7, 2019

Great place to work

Azure engineer

Recommend

CEO approval

Business Outlook

Pros

Open environment, good culture, actually holds up to their core values. Friendly coworkers and a family feel.

Cons

Only getting paid once a month, benefits could be a little bit better.

TeKnowledge Response

Thank you for your comments. The employee’s feedback about benefits was heard and a much more robust benefits package was rolled out effective April 1st for all US-based employees – including a new EAP benefit at no cost to the employees!

Viewing 3919 - 3921 of 4,186 Reviews

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