Does TeKnowledge pay their employees well?

According to anonymously submitted Glassdoor reviews, TeKnowledge employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TeKnowledge. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TeKnowledge?

78% of TeKnowledge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeKnowledge 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Good place and work environment" ((in 128 reviews)); "I can balance my personal and work life and the company has a great working environment" ((in 111 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 111 reviews)); "Also the people are great and always willing to help" ((in 108 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 457 reviews)); "Low pay and no substantial increments" ((in 229 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 186 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 108 reviews)); "No benefits and complicated metrics." ((in 79 reviews))

What are employees saying about TeKnowledge layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TeKnowledge layoffs and their outlook for job security at TeKnowledge in 2026.

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TeKnowledge

TeKnowledge reviews

3.9

78% would recommend to a friend

(4,189 total reviews)

Aileen Allkins

82% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.3

Compensation and benefits

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jun 19, 2025

great for early career

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

priceless career growth opportunity and grooming. Especially for early tech careers

Cons

pay not quite there but not the worst for early career folks

5.0

Jun 19, 2025

I like it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of growth opportunities and a lot of resources and support with work whenever one needs needs it.

Cons

I cannot think of any concrete cons at the moment, and I do not have much of a frame of reference from a lack of experience with other jobs.

1.0

Jun 19, 2025

Tek deleted their old glassdor account and created a new one to delete the previous bad reviews

Technical support engineer s2

Recommend

CEO approval

Business Outlook

Pros

Not a "pro", just another "con". So, starting 2025 Tek Experts change their branding from Tek Experts to Teknowledge. We the employees believe that is part of a strategy to erase all previous bad reviews from Glassdor and an effort to erase the bad reputation it has since it had also has multiple demands through the official institution of Costa Rica in charge of work ethics. They are now forcing us to leave new reviews on Glassdor so that they can have better metrics and reviews.

Cons

They have this awful, awful structure called "Tek Steps" in which higher roles will earn less money than lower roles, it doesn't have sense, ofcourse, every single person on the company has complained and feels bad about this. It's the main reason why so many people are quitting every day. This also means that if you get promoted you will NOT receive a salary promotion as well, your salary will remain the same.

Viewing 430 - 432 of 4,189 Reviews

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