Does TeKnowledge pay their employees well?

According to anonymously submitted Glassdoor reviews, TeKnowledge employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TeKnowledge. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TeKnowledge?

78% of TeKnowledge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeKnowledge 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 116 reviews)); "Good working environment and very supporting" ((in 108 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 107 reviews)); "Also the people are great and always willing to help" ((in 103 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 451 reviews)); "Low pay and no substantial increments" ((in 226 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 73 reviews))

What are employees saying about TeKnowledge layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TeKnowledge layoffs and their outlook for job security at TeKnowledge in 2026.

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TeKnowledge

TeKnowledge reviews

3.9

78% would recommend to a friend

(4,185 total reviews)

Aileen Allkins

82% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.3

Compensation and benefits

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Oct 27, 2025

A Great Place to Grow and Innovate

Support escalation manager

Recommend

CEO approval

Business Outlook

Pros

Supportive and collaborative work environment Strong focus on innovation and continuous improvement Opportunities for professional growth and learning Leadership that values employee input and initiative Great teamwork and communication across departments

Cons

Fast-paced environment can be challenging at times Occasional workload spikes during major projects Salary could be reviewed and adjusted to match the changing economy

5.0

Oct 27, 2025

The beauty of working at Teknowledge

Support escalation engineer

Recommend

CEO approval

Business Outlook

Pros

I have been working at Teknowledge for 3 years now and it is a great place to work. A caring trust-based workplace where one feels heard supported and grows. I can recommend Technowledge to any brilliant/accomplished professional.

Cons

It might urge one to grow and to be come more.

TeKnowledge Response

5mo

Thank you for this thoughtful review. It’s great to hear that you feel supported, trusted, and encouraged to grow within our environment. We value feedback like yours and remain committed to helping our teams continue to grow Stronger Together. Thank you for being part of our journey.

3.0

Oct 27, 2025

Efficient Crisis Management partners for Enterprise IT support

Escalation specialist

Recommend

CEO approval

Business Outlook

Pros

Multilingual communication: supports global clients effectively through fluency in English, French, Spanish, Bulgarian and Kinyarwanda. Professional Documentation: Maintains consistent, polished communication across incident logs and stakeholder updates.

Cons

Limited visibility into Backend Systems: Requires customer cooperation for logs and diagnostics, which may delay progress. Resources Constraints During Peak load: Handling multiple SEV A cases simultaneously may stretch internal capacity.

TeKnowledge Response

5mo

Thank you for sharing this detailed perspective. We’re glad to hear the strengths you highlighted around multilingual support and documentation. We appreciate your points on backend visibility and peak-load capacity, and these insights help guide ongoing improvements in tooling and resource planning. Thank you for your contribution.

Viewing 148 - 150 of 4,185 Reviews

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