Is TeKnowledge a good company to work for as a Software Support Engineer?

Software Support Engineer professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Software Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Software Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Software Support Engineer employees well?

Software Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 52 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Software Support Engineer salaries and benefits at TeKnowledge .

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 116 reviews)); "Good working environment and very supporting" ((in 108 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 107 reviews)); "Also the people are great and always willing to help" ((in 103 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 451 reviews)); "Low pay and no substantial increments" ((in 226 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 73 reviews))

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TeKnowledge

TeKnowledge Software Support Engineer reviews

3.8

97% would recommend to a friend

(52 total reviews)

Aileen Allkins

100% approve of CEO

93% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.3

Compensation and benefits

Software Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Software Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Software Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

52 reviews

2.0

Jan 23, 2022

It's all about the survey

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

You get to be trained well to suit any support role

Cons

Engineer's welfare and state of mind is not cared about.

2.0

Oct 23, 2021

Not good

Software support engineer i

Recommend

CEO approval

Business Outlook

Pros

It can provide some training for its employees

Cons

Bad salary and demanding customers

TeKnowledge Response

Thank you for your three years of being with us! I'm not sure where 'China, TX' is located - but I hope you found the position you were looking for!

5.0

Mar 30, 2021

They really care about the emoyees

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

I think that the atmosphere is very positive and everyone gets along as if they were friends.

Cons

Working on lots of cases at the same time can be stressful, but can be overcome easily. If you ask for help, you will get it.

TeKnowledge Response

Thank you for the feedback - I appreciate you spending the time to post your thoughts!

Viewing 16 - 18 of 52 Reviews

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TeKnowledge Software Support Engineer reviews

Ratings by category

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It's all about the survey

Not good

They really care about the emoyees

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