TeKnowledge Software Support Engineer reviews

3.8

97% would recommend to a friend

(52 total reviews)
avatar

Aileen Allkins

100% approve of CEO

93% positive business outlook

Software Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Software Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Software Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

52 reviews
5.0
Dec 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Wonderful environment for Learning and growth constantly changing promoting the ability to adapt.

Cons

None that I can really think of

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TeKnowledge Response
5y
Awesome feedback - thank you for sharing! Last year we grew over 25% just here in the US - and it doesn't look like we're slowing down any time soon. There are great opportunities for those who are able to adapt to our ever-changing pace - well put!
3.0
Nov 30, 2020
Recommend
CEO approval
Business Outlook

Pros

It is a good company over all

Cons

Not good payment and slow movement

2.0
Nov 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay work from home Work through email mostly

Cons

Lazy managers No support Customers can treat you like garbage and then you get thrown under the bus by managers All this company cares about is customer satisfaction Goes through operations managers like a knife through butter People are constantly promoted to roles they have no business being in

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TeKnowledge Response
5y
Thank you for your feedback. I agree that some customers can be difficult to work with - I'm sure this is true in any industry. We have had tremendous growth this year, and believe in promoting from within. Therefore, it is not unusual to promote some people into roles they have never done before, and then train them on how to do the role. We feel this is best model to grow our employees - but I can see how it would be frustrating for some while they are going through the learning curve.
Viewing 22 - 24 of 52 Reviews

Glassdoor has 4,413 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.