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      TeKnowledge

      Engaged Employer

      TeKnowledge Technical Support Engineer II reviews

      3.8

      79% would recommend to a friend

      (129 total reviews)
      avatar

      Aileen Allkins

      86% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Technical Support Engineer II employees have rated TeKnowledge with 3.8 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Technical Support Engineer II professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technical Support Engineer II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      129 reviews
      4.0
      Aug 19, 2024

      Azure Monitor

      Technical support engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of knowledge to take from here, specially when working under a MS account.

      Cons

      Average pay compared to other tech companies in the country

      avatar
      TeKnowledge Response
      1y
      We appreciate you taking the time to provide us with your review and to highlight areas where you believe our company could improve. Regarding compensation, Tek Experts is a pay-for-performance organization that rewards employees based on their personal contributions to our business. Across many technical units, we offer the opportunity to earn a performance-related bonus for meeting quality and productivity targets. We have also implemented a framework called Tek Steps for our frontline employees, to enable them to map out career goals; each Tek Step corresponds with a base pay increase for qualified employees. Thank you for your feedback, we are glad to hear that you enjoyed your Tek experience! #wearetekexperts
      4.0
      Jul 19, 2024

      Great for experience

      Technical support engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to grow together in both personal and professional development. Stronger together when your coworkers help you. Everyone is included in celebrations cultural diversity

      Cons

      As with every job there are good managers and there are bad managers. Some time the case load is overwhelming.

      avatar
      TeKnowledge Response
      1y
      Thank you so much for your positive review and for highlighting the strong sense of community and growth opportunities here at Tek Experts. We're thrilled to hear that you feel supported by your colleagues and appreciate the focus on cultural diversity. We understand that managing workloads and varying management styles can be challenging, and we’re continuously working to address these concerns to improve the overall experience for our team. Your feedback is invaluable, and we’re grateful for your contributions and dedication.
      Viewing 46 - 48 of 129 Reviews
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      TeKnowledge reviewsTeKnowledge Technical Support Engineer II reviews

      Glassdoor has 4,421 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.