Tech Mahindra CSA - Customer Service Associate reviews

They are liars, no idea about other processes but I was hired for insurance process on pretext of them telling that there will be very less calls, but during training they started pushing us really bad and the training was for 3 days, no OJT and directly made us start to take 140 calls a day. Really bad management. Assigned to a team lead and on the first day itself he threatened the whole team, he said we have to punch in break to use washroom and if we exhaust it then we won't have breaks at all TL does extra micro management and told us that he won't provide even a single leave unless it's a hospital emergency Hostile work environment I would want to name two horrible people that is Jerin Jacob the manager and the team lead Saleem from Narayana health process The payment is really really low, I clearly stated them that I was working previously for 3.5LPA and 21k in hand per month and they didn't provide my offer letter until I joined office. I was shocked to know that there were no additional benefits and my package was 2.7, despite them promising that my take home will be 21k including the yearly bonus being added to the salary every month, 0 incentives

6 days working environment in company.