Tech Mahindra CSA - Customer Service Associate reviews

3.2

47% would recommend to a friend

(172 total reviews)
avatar

Mohit Joshi

79% approve of CEO

69% positive business outlook

Customer Service Associate (CSA) employees have rated Tech Mahindra with 3.2 out of 5 stars, based on 172 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Tech Mahindra is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

172 reviews
5.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Positive Environment Great Management Nice People Quarterly feedback Fun Friday

Cons

Cafeteria could have been better EMS could have been better

1.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

NICE OFFICE , NICE CAFETRIA

Cons

Too much pressure , as it is customer service job , there are vey rude customers you have to deal with , after my training during practise login i came across a rude customer and the quality people ask me to come and give review and there review is pretty rude , Even though i was a new joinee they bashed me so much. This my experience

Viewing 22 - 24 of 172 Reviews

Glassdoor has 43,081 Tech Mahindra reviews submitted anonymously by Tech Mahindra employees. Read employee reviews and ratings on Glassdoor to decide if Tech Mahindra is right for you.