Is Teradata a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Teradata have rated their employer with 3.8 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of Teradata employees being 3.7 out of 5 stars. Search open Customer Service (CSR) Jobs at Teradata now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Teradata .

Does Teradata pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Teradata with 4.9 out of 5 stars based on 18 anonymously submitted employee reviews. This is 25.3% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Teradata.

What are the top reviewed jobs at Teradata?

Software Engineer (261) , Data Engineer (112) , Senior Software Engineer (97) , Consultant (73) , Technical Consultant (71) , PS Consultant (48) , Account Executive (45) , Professional Services Consultant (42) , Senior Consultant (41) , Data Scientist (35) , Associate Technical Consultant (34) , Director (33) , Solutions Architect (31) , Manager (30) , Cloud Engineer (26)

What are the pros of working at Teradata according to real employee reviews?

"Good work life balance is good" ((in 423 reviews)); "Great people and a real sense of 'Family'" ((in 288 reviews)); "Good culture and very diverse" ((in 212 reviews)); "Good Benefits and health benifits" ((in 125 reviews)); "Work culture is good and best" ((in 115 reviews))

What are the cons of working at Teradata according to real employee reviews?

"Poor Management and usually no sense of direction." ((in 171 reviews)); "the salary is low and not competitive" ((in 124 reviews)); "Too many and frequent layoffs" ((in 114 reviews)); "Some managers are bad and egoistic." ((in 50 reviews)); "Bad upper management." ((in 28 reviews))

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Teradata

Teradata Customer Service (CSR) reviews

3.8

83% would recommend to a friend

(18 total reviews)

Steve McMillan

89% approve of CEO

86% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Compensation and benefits

4.8

Work/Life balance

3.0

Senior management

3.0

Career opportunities

Customer Service (CSR) employees have rated Teradata with 3.8 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Teradata is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

18 reviews

3.0

Apr 2, 2025

too many lay off

Account manager

Recommend

CEO approval

Business Outlook

Pros

It was a great company with many friendly people, but it was under the wrong management.

Cons

friendly people, culture, work hybrid

4.0

Dec 26, 2024

Great technology n great people

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great technology highest Gartner ratings consistently n great people

Cons

Needs to be able to keep up with the cloud trends and market competition with new technologies

5.0

Oct 1, 2024

CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good company good culture very good benefit

Cons

expensive large scale easy to use

Viewing 1 - 3 of 18 Reviews

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Analyst, Security Compliance

California

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Customer Solution Architect

Washington State

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Senior Account Executive

California

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Customer Solution Architect

Texas

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Account Executive - Financial Services

San Diego, CA

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Teradata

Teradata Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

too many lay off

Great technology n great people

CSR

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