Teradata Customer Service (CSR) reviews

3.8

83% would recommend to a friend

(18 total reviews)
avatar

Steve McMillan

89% approve of CEO

86% positive business outlook

Customer Service (CSR) employees have rated Teradata with 3.8 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Teradata is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

18 reviews
2.0
May 7, 2023

Hire and fire culture

Recommend
CEO approval
Business Outlook

Pros

Reasonably good benefits and salary

Cons

Lots of back stabbing and management directive not aligned with corporate direction

4.0
Mar 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Great team in EMEA Customer focused Great Product

Cons

Customer services quality in decline Delivery quality in decline too many xls LT members taking decisions based on cost rather than impact on the business No talent retention programs

4.0
Jul 21, 2021

Friendly environment

Recommend
CEO approval
Business Outlook

Pros

Friendly environment - life / work Balance - good salary

Cons

basic bonus scheme - working from home

Viewing 4 - 6 of 18 Reviews

Glassdoor has 3,909 Teradata reviews submitted anonymously by Teradata employees. Read employee reviews and ratings on Glassdoor to decide if Teradata is right for you.