Is Teradata a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Teradata have rated their employer with 3.8 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of Teradata employees being 3.7 out of 5 stars. Search open Customer Service (CSR) Jobs at Teradata now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Teradata .

Does Teradata pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Teradata with 4.9 out of 5 stars based on 18 anonymously submitted employee reviews. This is 25.3% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Teradata.

What are the top reviewed jobs at Teradata?

Software Engineer (261) , Data Engineer (112) , Senior Software Engineer (97) , Consultant (73) , Technical Consultant (71) , PS Consultant (48) , Account Executive (45) , Professional Services Consultant (42) , Senior Consultant (41) , Data Scientist (35) , Associate Technical Consultant (34) , Director (33) , Solutions Architect (31) , Manager (30) , Cloud Engineer (26)

What are the pros of working at Teradata according to real employee reviews?

"Good work life balance is good" ((in 423 reviews)); "Great people and a real sense of 'Family'" ((in 288 reviews)); "Good culture and very diverse" ((in 212 reviews)); "Good Benefits and health benifits" ((in 125 reviews)); "Work culture is good and best" ((in 115 reviews))

What are the cons of working at Teradata according to real employee reviews?

"Poor Management and usually no sense of direction." ((in 171 reviews)); "the salary is low and not competitive" ((in 124 reviews)); "Too many and frequent layoffs" ((in 114 reviews)); "Some managers are bad and egoistic." ((in 50 reviews)); "Bad upper management." ((in 28 reviews))

Teradata Customer Service (CSR) reviews

3.8

83% would recommend to a friend

(18 total reviews)

Steve McMillan

89% approve of CEO

86% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Customer Service (CSR) employees have rated Teradata with 3.8 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Teradata is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

18 reviews

3.0

Mar 11, 2016

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance, good benefits

Cons

Hierarchical, political, slow processes, under average pay

3.0

Feb 16, 2016

Not clear vision

Account manager

Recommend

CEO approval

Business Outlook

Pros

Tech company with a good reputation.

Cons

No clear communication or expectation.

3.0

Nov 8, 2014

Very stable company, but difficult to realize your income potential. Limited opportunities for professional growth.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Friendly, team oriented culture - you feel as though you are part of a big family. Many long-time employees. High quality products and services and best reference customers in the business. Excellent reference on your resume.

Cons

Sales roles: consider carefully the industry you have as your territory. Not all vertical markets have the same propensity to buy Teradata products and services, so you won't make as much money and realize annual merit increases consistently as those with accounts that are data rich and data driven.

Viewing 16 - 18 of 18 Reviews

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Teradata

Teradata Customer Service (CSR) reviews

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Ratings by demographic groups

Reviews by job title

Account Manager

Not clear vision

Very stable company, but difficult to realize your income potential. Limited opportunities for professional growth.

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