The Home Depot reviews

3.7

69% would recommend to a friend

(55,660 total reviews)
avatar

Ted Decker

67% approve of CEO

61% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Sep 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The name recognition goes a long way in helping build your resume. The initial high salary opportunity upon getting hired is generous.

Cons

Home Depot has a very disjointed senior leadership team that changes priorities faster than the wind changes direction. Employees that execute these "on a whim" plans are set up to fail because there is not enough working processes and cross organizational cooperation. Even if you are able to complete the projects you are tasked with, there is a very high chance it will not be used or implemented (due to a changing priority or there isn't any money or people to make it happen). The systems are outdated and only a few know how to extract information out of them. Training has been slashed, so the only way to learn how to do your job is to learn from kind coworkers. The culture is very cut-throat so good luck on getting any training from your counterparts. The office politics are unreal - no matter your skill level, you have to be able to back stab and politic because your promotions depend on it. Many are promoted who do not have the skills necessary to be in that position. The Nardelli management style (run the employees into the ground) is still very alive in this organization. The work hours are 10-12 hour days and weekends for less pay as people in consulting or similar type work. Individuals are set up by the group leaders to compete with one another rather than working as a team to get results. People are out for themselves and do not work together. The sign-on stock bonus is generous, but it is not yours until you have stayed with the company for 5 years. Most people do not last this long there. The executives (VP and C-Level) are not down to earth as the company image would suggest. They are loaded up with bonuses if their people meet certain targets while the people do not get any bonus (if they are lucky they will survive the next layoff).

1.0
Jul 6, 2008
Recommend
CEO approval
Business Outlook

Pros

1) Very loyal and extremely appreciative customers, many will seek me out just to say thank you for something I helped them with on a previous visit, and to tell me how thankful they are knowing I'm there for them and how much it means to them. 2) (Most) fellow associates are great 'team players' who are respectful of each other, genuinely helpful, and are always there for you when you need encouragement. The customers and associates are the ONLY ones you will EVER get positive feedback from, but you'll get LOTS of it...(and you'll NEED it-Managers/Supervisors will rarely even acknowledge you, and then only long enough to chastise you for any insignificant thing.)

Cons

ALWAYS short-handed, usually you will be doing the work of AT LEAST 2 (usually 3) people. Management has almost zero interaction with store employees (or customers), and most have absolutely NO knowledge whatsoever about the products sold in the store they are managing. They will refer ALL customers they come in contact with to an associate, because they are literally clueless as to how to help them. You will live in constant fear of losing your job, because you are reminded almost daily that you are replaceable. You will almost never get your breaks, and you must request days off 3 weeks in advance, or it won't even be considered...even if you request a particular day off and follow the rules exactly, it's very likely you won't get it, and its pretty much understood that you will always be there when they need you to be there, regardless of all else. You are required to go 'above and beyond' at all times, and to expect absolutely NOTHING in return, except maybe to keep your job. Lastly, your yearly raise will never be more than 2-4% (less than .50 cents an hour.)

4.0
Jul 17, 2017
Recommend
CEO approval
Business Outlook

Pros

You have a lot of flexibility when it comes to hours and working around them. They will do their best to be flexible with your schedule, especially if you're a student in school. This job has a lot of room to grow. A lot of friendly, knowledgeable, and helpful coworkers. You learn a lot from the customers you help within the aisles, as you go through your day.

Cons

No Union. Partial Favoritism. As a part timer the contract clearly states that you can be scheduled anywhere from '0 - 29 hours per week', so read your contract carefully before applying for a job in the Home Depot. Customers have lie about a worker's Poor Customer Service skills, or Lack of Good Customer Service skills just to get a Worker fired. Some coworkers will send in their family or friends to lie on other coworkers to get them fired aswell.

Viewing 55 - 57 of 55,660 Reviews

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