When I was hired i was asked if I had any disabilities that may interfere with my work. I stated that I have PTSD and an anxiety disorder that were documented and I was hired within a few days and given a cashier position part time. I did fairly well then, and eventually moved on to the deliveries dept. I did well there and was promoted to full time. Shortly after this the entire political system changed and I was continuously forced into unreasonable scenarios. For example the service desk endlessly interrupting me when they had three people there playing with their phones to go get them items from receiving. The same people would then complain that the deliveries were behind when they were interrupting me. Repeat forever. Customer interruption was never factored in and the dept was constantly understaffed because of turnover rate (for these same reasons) and one associate constantly calling out. This started to elevate my symptoms until it became unbearable and I started having severe panic attacks. After months of begging and pleading the store manager finally accommodated me by moving me to the parking lot as I requested. By this time my condition had severely worsened from a combination of work drama and losing a close family member, and rising medical expenses. Once I settled into the lot job I started feeling a lot of relief as the routine was simple, I was always busy, and customer interaction was lower than usual. Eventually they started scheduling me also on cash register because they over hired for the parking lot and there were 7 of us at once and the rest were part timers and they were getting 4-8 hours a week so they started putting me on register again. With my worsened condition I began having panic attacks on register. My eyes rolled into the back of my head, I lost the ability to hear because my ears rang so badly, I saw stars, my chest hurt, I became nausious, lightheaded, etc. They let me finish that shift in the lot. The next day I tried again, same results, they grudgingly let me work elsewhere after chewing me out. The following day when it happened again I was given a lecture from mangment that despite my condition I had a job to do and If i did not do it I would be written up for insubordination. They did not believe my condition was real because it did not happen when I started there.
After 5 days in a row of this and little to no sleep I had exhausted my personal/sick time entirely and missed too many days and one more would result in termination because of this uncontrollable situation. I came to work and was brought into the office and threatened with termination if I did not "perform" on register. I had a severe panic attack crying, hyperventilating etc. I was placed on a forced medical leave to prevent further missed shifts counting against me after I begged and cried for two hours. They kept saying "do you have anything else you want to say?" over and over to try to shut me up and told me to get back on register. "we can not do anything to help you", "our hands are tied" "we can not do more for you because it would be unfair to other associates", "if the people that work in blinds decide they don't want to cut blinds we do not just let them stop", "you were fine when you started here and nothing has happened to make you worse here", were the types of answers they were giving me.
Previously two times they had sent me home early excused to not count against me, by this time they refused to do that anymore and demanded I once again get on register knowing what will happen. I got so sick my chest pain was unbearable and I went to the emergency room where I was put on an EKG and had my heart tested. I had the doctor fill out accomodation paperwork for me which he was happy to do and I turned it in to the store.
I was eventually contacted by the store manager during my leave who told me that I needed to have it redone by a primary care doctor which I did not have and that I had six days to get one, and get the paperwork redone, after I had not been paid on leave for nearly two weeks. Somehow I actually managed to get a new primary care and appointment on day 5 of 6. I was allowed to return to work after being cleared by the same doctor from the ER and a counselor I was forced to see as well. I returned on day 4. At the start of my return shift I was told that even though the store manager gave me 6 days it had been rejected on day 3 (because I told them I would have the paperwork on day 4 probably) and not only do I need to re apply but I am expected to be on register in the meantime. At this point they had documentation from a medical professional, a psychologist, and pending primary care doctor documentation and still demanded I work register. This is also after hiring many new cashiers. I was once again told that even if I am working the lot and am requested to get on register and I refuse it is insubordination and I can be terminated. They THEN told me after going through all of this effort and expense and I quote the assistant manager "Home Depot has never before granted an accomodation for somebody to not be on cash register but you can try again.". I have been told that "maybe" something could be worked out if I were willing to drop down to part time.
So basically expect lies, discrimination, and blackmail if your illness is an inconveinence. I have attempted to explain that PTSD does not go away, ever. That it has elnarged the hippocampus in my brain and is irreversible. And I get "get back on register and perform, we can not help you."
Do not put yourself through this, I have lost my very will to live.