The Home Depot reviews

3.7

69% would recommend to a friend

(55,675 total reviews)
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Ted Decker

67% approve of CEO

61% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Oct 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Strong company portfolio, competitive pay. The company preaches all of the right things that would make employee job satisfaction number one. However, IT management does not attempt to practice these ideals at all.

Cons

Current management does not care to retain the top performers, treat engineers as an expendable asset. Personal growth is not encouraged. Upward mobility and career advancement is not a part of normal Engineers job goals or much less even discussed.

1.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

None None None None None

Cons

You will never see your family or friends. They don't care about anything but the bottom dollar. If you're a protected class..you're golden. If not, you will be passed over for opportunities.

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The Home Depot Response
11y
Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. We strive to create an environment where all associates feel they’re respected and that their contributions are valued. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.
4.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Opportunities for advancement. Community involvement Number of locations Focus on customer service, keep it up because it is what other retailers don't provide.

Cons

Employer of Choice survey used to drive environment in store ... the biggest joke in the company. All leaders agree that this is very inaccurate yet they use it to guide so many decisions including careers of very strong salaried managers. Online team and service providers not being held accountable to the same customer service focus when not meeting commitments ... until truly fixed this will be the "elephant" in the room for Home Depot ... everyone must take care of the customer not just the stores.

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The Home Depot Response
11y
Thanks for taking the time to share your comments. We have shared your feedback with others. Our associates are encouraged to adopt and adapt good ideas from others, and initiate creative and innovative ways of serving our customers and improving the business.
Viewing 85 - 87 of 55,675 Reviews

Glassdoor has 58,248 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.