Pros
Nationally recognized company Credit programs to support the sale
Cons
Unqualified leads- customers may be looking for a repair or not even home when you arrive. 100% Commission- No base pay, no mileage reimbursement, you assume all the risk- if customer refuses to pay balance, you'll lose your commission. If customer was disappointed with install and gets money back, you'll lose your commission. Management has no respect for sales consultants- no paid time off, work 6-7 days a week, spend UNPAID time in stores begging for lead. Prices are far too high in most markets- HDE is management top heavy with multiple layers and far too many corporate positions. HDE needs to keep the prices very high to support the organization. Your customers are paying for all of this. Many of the companies "leaders" came from Sears... a failed company, and operate under old school ways- The selling culture is a throwback to the 70's. Whi, in their right mind, would ever try to emulate anything Sears has ever done??? Sears will be gone in a year. But, it the Home Depot way... Selection is far too narrow and HDE doesn't install most items that are sold in a HD store. Talk about customer confusion. The company culture between the stores and install divisions is dramatically different. Installs are horrible and done by substandard contractors--very few reputable contractors want to work for HDE The cons are endless. This is not a good place to be. Much better companies out there
