Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (564) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (152) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 182 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "flexible schedule and work hours" ((in 73 reviews)); "Nice people to work with, flexible schedule and easy work" ((in 70 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "No room for advancement after manager" ((in 32 reviews)); "You'll be alone in the store with no training." ((in 24 reviews)); "salary is low and lots of works" ((in 23 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

52% would recommend to a friend

(3,145 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Apr 16, 2018

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Excellent small business environment with many opportunities for promotions.

Cons

Because of the franchise structure, very little channels for communication between franchisees and corporate.

5.0

Apr 10, 2018

Fantastic Place to work..... With the right franchiser

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Franchise allows for family atmosphere and close-knit work groups.

Cons

You can get into a mess with the wrong store owner.

4.0

Mar 12, 2018

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy job. Good if you like people. Some franchise owners are nice.

Cons

Extremely low pay. Quite likely full time. UPS itself, is really badly managed. Their reps get commission in Nevada on sales of franchises, therefore, they have an incentive to make franchise owners miserable and drive them out of business. When they take it out on your boss, your boss will be mad and take it out on employees. Most jobs will have no benefits. You are on your own.

Viewing 112 - 114 of 3,145 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job

Customer Service Associate

The UPS Store Specialist