Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (153) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 177 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 74 reviews)); "flexible schedule and work hours" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 228 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 110 reviews)); "salary is low and lots of works" ((in 26 reviews)); "You'll be alone in the store with no training." ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,152 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 3, 2025

Working at a UPS Store

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great part-time job to work as a high school or college student

Cons

At time having to deal with rude customers.

4.0

Jun 3, 2025

Woo

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Woo my boss is super fun

Cons

Woop wow love to be close to sun city

1.0

Jun 1, 2025

Bad Place

Print specialist

Recommend

CEO approval

Business Outlook

Pros

Easy work and simple job

Cons

Rude franchise owners who blame others for their problems.

Viewing 184 - 186 of 3,152 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

UPS Center Associate - Afternoon Shift

Mailroom Associate - The UPS Stores

Customer Service Associate