UBS Client Service Associate reviews

3.5

87% would recommend to a friend

(168 total reviews)
avatar

Sergio P. Ermotti

97% approve of CEO

83% positive business outlook

Client Service Associate employees have rated UBS with 3.5 out of 5 stars, based on 168 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. UBS is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

168 reviews
1.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

They were understanding of the difficulty of the finance tests as I did not come from a finance background.

Cons

Management changes were consistent and caused a lot of mistrust in the management team itself. I will say that I know there are good teams around, but I unfortunately did not have a good experience and here is why. I was told not to report the bad behavior I witnessed by various advisors as I was more likely to be fired than they would be. My cell phone number was given out to clients without my verbal permission and it also violated the employee handbook. I repeatedly witnessed rules being broken by advisors and team members but was scared of retribution to go through with the whistleblowing policy. Client's personal information was shared with me various times via text by an advisor. I was consistently asked to do personal tasks for advisors not within my job description. I was also asked to not conduct an exit interview by a team member. Once I finally got to my exit interview, a manager told me they already knew what went down and no further explanation was needed as I wasn't the first person to leave the team.

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