Is UBS a good company to work for as a Client Service Associate?

Client Service Associate professionals working at UBS have rated their employer with 3.5 out of 5 stars in 168 Glassdoor reviews. This is a lower than average score with the overall rating of UBS employees being 3.7 out of 5 stars. Search open Client Service Associate Jobs at UBS now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at UBS .

Does UBS pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at UBS with 3.4 out of 5 stars based on 168 anonymously submitted employee reviews. This is 2.9% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at UBS.

How happy are Client Service Associate professionals working at UBS?

87% of Client Service Associate employees at UBS would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Service Associate professionals have also rated UBS with a 3.8 rating for work-life-balance, 3.6 rating for diversity and inclusion, 4.0 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at UBS?

Associate Director (1131) , Director (825) , Analyst (565) , Intern (525) , Software Engineer (425) , Authorized Officer (401) , Business Analyst (288) , Executive Director (275) , Project Manager (183) , Investment Banking Analyst (175) , Client Service Associate (171) , Internship (171) , Associate (163) , Wealth Management Intern (158) , Financial Advisor (156)

What are the pros of working at UBS according to real employee reviews?

"people of all levels are approachable and there is a good culture or mentoring / nurturing talent with in the organisation" ((in 1540 reviews)); "I had interned at another firm but I preferred the people at UBS and the fact that I could get a good work/life balance here." ((in 1441 reviews)); "It's easy to find some really great people and there's quite a few really good networks to join." ((in 1281 reviews)); "Salary and leave benefits are good." ((in 672 reviews)); "colleagues are nice and friendly" ((in 463 reviews))

What are the cons of working at UBS according to real employee reviews?

"Poor management and there a tendency where the bosses are bias when comes to promotions." ((in 516 reviews)); "Long hours and very difficult to arrange any plans after work as they may need to be cancelled in order to work." ((in 351 reviews)); "Low Bonus and hikes" ((in 341 reviews)); "There are good and bad managers." ((in 180 reviews)); "Fixed working hours (can also be a pro)" ((in 168 reviews))

UBS Client Service Associate reviews

3.5

87% would recommend to a friend

(168 total reviews)

Sergio P. Ermotti

97% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (168 reviews)

Ratings by demographic groups

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Client Service Associate employees have rated UBS with 3.5 out of 5 stars, based on 168 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. UBS is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

168 reviews

5.0

Aug 18, 2012

Awesome!

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Lots of chances to learn, interact, apply knowledge and influence and improve processes. Great dynamic environment where things happen and change all the time.

Cons

Preoccupation with protecting risk to the company, but lacking clear communication to affected parties what needs to be done. Sometimes, a bit too much change for people to follow as well. Career progression can also depend a lot on where in the organization you currently are. Most doors are open for people who are already in the front-line or in sensitive IB areas.

2.0

May 12, 2011

UBS Investment Center CSA

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Can earn your 7 and 66 Work is easy and will not take your whole day, but you cannot leave early great co-workers

Cons

No real career advancement- only two positions Mgmt pays favorites and holds grudges Very disorganized for a financial company The Financial Advisor position is no more than a glorified call center representative - you most answer 35 calls a day and do not make outcalls for financial reviews for clients This is the UBS Investment Center, not an actual UBS branch. so the clients are people who were dumped by their financial advisor in the field. So, most of the time the client does not want their account there. Since it is the investment center, the pay and perks are much,much less than the branch.

2.0

Mar 16, 2011

To big - very impersonal

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good benefit package, top of the line training, able to keep up with the newest technology. Office close to home

Cons

To interested in the "big fish" and had no interest in the less monied clients. International company which lost sight of community.

Viewing 163 - 165 of 168 Reviews

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UBS Client Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Awesome!

UBS Investment Center CSA

To big - very impersonal

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