Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (974) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 5024 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4632 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1352 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 631 reviews)); "The health benefits and tuition reimbursement are great" ((in 395 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2059 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1648 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 708 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 596 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 402 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,783 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Nov 13, 2009

I recommend 3-5 yrs at the most...get the experience and get out.

User support specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits are comparable. Feedback is fairly accurate and very timely. You can learn a great deal and they train their employees very well. Great place to do a internship.

Cons

The culture seems somewhat laid back but do not be fooled because management watches you like a hawk. They are time clock slaves. The pay is lower than industry standard. If you decide to stick around for the long haul then be prepared to move because positions need to open in order to be promoted. Someone above you will have to leave, retire or be promoted in order for you to move up no matter how qualified you are. They recently made their specialist hourly employees.

4.0

Nov 12, 2009

UPS Loader/Unloader

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medical job benefits, its like getting paid to go to the gym, lots of room for advancement, and hopefully hard work will pay off.

Cons

low starting pay, i would have liked to worked a different shift hours but i know over time i can request a change.

2.0

Nov 10, 2009

A great place to get a career started but difficult not to become a disgruntled employee over the long term.

Senior technician

Recommend

CEO approval

Business Outlook

Pros

The benefit of working at UPS is simply that, the benefits. A great overall package consisting of medical, dental, 401k match and an employee stock purchase plan were the main offerings. The work environment is great for a recent college graduate that can dedicate a good deal of time to their career. Those who can put in the hours are generally given a preference and the opportunity to develop.

Cons

If you're an hourly employee at UPS you can pretty much expect to work a standard 40 hour work week, but if you are a salaried employee watch out, you'll be working the extra hours to complete things the hourly employees couldn't get done. Very difficult to advance in departments outside of the core operations due the number of people competing for the position and the length of time between an available opening.

Viewing 36553 - 36555 of 36,783 Reviews

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UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I recommend 3-5 yrs at the most...get the experience and get out.

UPS Loader/Unloader

A great place to get a career started but difficult not to become a disgruntled employee over the long term.

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