UPS reviews

3.4

55% would recommend to a friend

(36,757 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Job Stability, benefits are great (pension, medical, 401k, stock bonuses). You get personal days (min 5 days) in addition to your vacation days. Sick days are unlimited. The new pension plans gives the younger and new employees more flexibility.

Cons

Not young or dynamic, very conservative and older staff. Tuition reimbursement is pathetic. The IT staff is so old you don't get any new innovation, IT works on old technologies and does not create an environment for innovation. College degrees are not valued much as most of the older generation were part-time workers. Upper Management gets rewarded on a different scale than regular Manager and supervisors.

1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

benefits are very good. you get paid to exersize.

Cons

Extremely physical worrk compared to pay considering what the managers make.

2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The ONLY reason to work for UPS is the salary. The money and benefits are great, but it comes at a cost. You're treated like you do not matter, and you don't. You're told to lie to the customers. The customers of UPS are nothing but numbers, they matter as much as a UPS employee does (not at all).

Cons

Managers are promoted from within, causing a "carrot in front of the donkey" syndrome. The philosophy of UPS is to GET THE PACKAGES OUT OF THE DOOR no matter what the cost to UPS or the customer. The customer comes last.

Viewing 36751 - 36753 of 36,757 Reviews

Glassdoor has 40,961 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.