UPS reviews

3.4

55% would recommend to a friend

(36,757 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jun 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefits package is awesome.

Cons

There are not too many opportunities for advancement.

4.0
Jun 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Ups is a nice to work because there is so much prestige in wearing the brown uniform. For a company to still be in business for a 100 years that is an accomplishment in itself. Everyone there are cool to work with it is almost like a home away from home this is like my second family. once you get into fulltime management the pay is like no other jobs. for a guy my age 26 i feel i am paid very well.

Cons

The higher up you get in management you tend to come across alot of idiots. Sometime i wonder what connections some of these fools had because obviously they didnt get to the top on there brain power. Its very hard to get time off once you reach the fulltime ranks and above. you almost have to lie just to get the day off. alot of times the hours ae long and i feel as if i live in that building. The biggest thing is DAYS OFF

2.0
Jun 1, 2008
Recommend
CEO approval
Business Outlook

Pros

UPS, like many companies, believes in promotion from within. It's the kind of company that you should work for if you're looking for stability or a place where you can work for the rest of your life. Their benefits package exceeds that of most employers. They still have a pension plan, which is rare. In their entire history (since 1907) they have never laid off a management person. There are plenty of different career tracks that a person can take at UPS to tailor to what you want to do. They have a good amount of personal time and vacation -- they start all employees with two weeks and five personal days. There is a great deal of flexibility if you get in the right department.

Cons

As far as learning and development, UPS isn't the best place to work because of groupthink. Most of the management people, even every CEO they've had, moved up the ranks within UPS, which doesn't allow for a broad range of ideas. Most of the upper management I've encountered are very set in their ways no matter how idiotic. There is a great deal of hostility because it's a traditional union versus management environment. Depending on the department, they make take advantage of lower ranking people by giving the same amount of responsibility for much less pay. There is also some racism and sexism with the older senior management. There isn't a lot of direction and most of the time it's a "sink or swim" environment. Many times they promote someone and don't provide the guidance that one would need to succeed. You may be required to work third shift.

Viewing 36754 - 36756 of 36,757 Reviews

Glassdoor has 40,961 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.