UPS reviews

3.4

55% would recommend to a friend

(36,761 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jun 29, 2017

RUN! Dont apply for Global Accounting Center role

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home (basically go on the dot but work around the clock) Paid OT

Cons

Bad management (abusive, bias, high turnover of staff) Long working hour during closing and peak period Audit department instead of accounting center Not able to acquire business knowledge

1.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

None that I can think of !!!!!!!

Cons

The UPS company located in Pune is the worst place to work because of the internal office POLITICS of the Management people and trying to give promotion to non deserving candidates those who can't even communicate in English. The rules are different for different people depending on your relation with your Supervisor.

1.0
Nov 15, 2008
Recommend
CEO approval
Business Outlook

Pros

UPS is a great place to work if your only concern is to obtain their brand on your resume. To focus on the positive aspects of working for the organization, UPS is the dominant player in the international package delivery category. The company tends to promote talent from within and did not have a reduction in force during the time that I had worked there. The company provides stock grants for performance and maintained a comprehensive benefits package which included product and travel discounts. The company has a strong operations orientation which influences all functional areas of the organization. Also, the company began a work/life balance program to retain female professionals.

Cons

Conversely, everything that you would consider to be the best reasons to work for UPS are its worst aspects. The majority of managers at corporate began their careers as drivers or loaders. These individuals have created an insular culture which is resistant to outside professionals with non-UPS experience. There is a high level of turnover since many accomplished professionals leave the organization within two to three years. The causes for this turnover involve the lack of utilization of their skills, assignment to unsuitable roles, cronyism, and lack of confident, effective leaders/managers. New employees with MBAs are denigrated by managers and frequently leave under unnecessary stressful work situations caused by their managers. Given the insular culture, there is virtually no upward progression for supervisor level employees at corporate. Lastly, managers are rated by their employees through anonymous surveys, which causes managers to try and terminate employees that they believe are rating their performance negatively, regardless if the feedback is valid. Employee surveys of management were less than 70 percent favorable of management.

Viewing 16 - 18 of 36,761 Reviews

Glassdoor has 40,965 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.