Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Great benefits including remote" ((in 31 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "No bonuses and paid time offs" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

2.0

Feb 25, 2020

Great platform concept, poorly run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits including unlimited paid time off, opportunity to work remotely

Cons

Departments do not work together cohesively, leadership cherry picks from the glint surveys. Some managers are not leadership material, just micromanagers with a title

1.0

Jun 9, 2016

Ashamed of Upwork

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, fun place to work in regards to the offices.

Cons

The merger with Elance and oDesk (now Upwork) has caused continual confusion in policies, procedures and standards Stephane Kasriel has made drastic mistakes in running this business.

1.0

Jan 31, 2024

stay away

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

great people, good culture zero direction and no transparency and expect the world

Cons

zero direction and no transparency and expect the world

Viewing 52 - 54 of 630 Reviews

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Great platform concept, poorly run

Ashamed of Upwork

stay away

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