Upwork reviews

Very, very poorly run company. They say they are software, but really this is just a staffing play. They also pitch themselves to big prospects as a true business process outsourcing solution, however it only has that in place for one company, and only because Upwork took over an existing BPO that was already in place. Biggest problem is the CEO, she simply doesn't know how to run a business. Perfect example of the Peter Principle, except she kept falling up into jobs beyond her competence level. The ENTIRE C-Suite besides her & the CLO has turned over in the last twelve months. Despite revenue increasing 3x during her tenure, the company is worth less than it was when she took over. Huge layoffs last week - 137 on May 3, then another 78 "hybrid corporate" employees the next day. As mentioned elsewhere, they had everyone sign separation agreements, then rescinded them & cut the payout amount significantly. They're now pressuring people that haven't signed the updated agreement to sign ASAP - I received several calls earlier this week basically begging me to sign it. They're actually dangling "if you sign immediately we'll accelerate the severance payout to you," basically trying to entice people that need the cashflow to signoff.

• TERRIBLE, erratic leadership at all levels who act like impulsive children chasing shiny new toys •Constantly shifting priorities • Awful product built on an outdated tech stack • Major turnover, talented people quickly leave, so nobody knows what’s going on • no process or documentation because everyone quits • Top-heavy org without enough ICs: tons of unseasoned VPs/directors • twice the work for half the pay of real tech companies • toxic leadership, no psychological safety • layoffs every year • several outright lies during my interviews, not ethical