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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      59% would recommend to a friend

      (633 total reviews)
      avatar

      Hayden Brown

      55% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      633 reviews
      4.0
      Aug 25, 2015

      Nice summer job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote distance work - flexible work schedule (

      Cons

      low salary - little evolution - Intense work schedule

      4.0
      Jun 29, 2014

      Great Company in Transition

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People really care about their job here, and are generally motivated by the fact that we are creating job opportunities all over the world outside of gender, ethnicity, location, appearances, and all that. Free lunch three times a week plus a work from home day doesn't hurt either.

      Cons

      The merge has been hard on culture, there hasn't been enough effort made to blend the two companies, but I have faith things will work out.

      2.0
      Jun 5, 2026

      Good pay and benefits, but chaotic leadership

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

      Viewing 220 - 222 of 633 Reviews
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      Glassdoor has 921 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.