Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)
avatar

Hayden Brown

55% approve of CEO

43% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

633 reviews
1.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

some of my teammates will be friends for life - the individuals contributors I worked with are some of the best and brightest people I've ever met.

Cons

Management is inept. In my time there almost the entire C-Suite turned over. They invested alot of time and money into training but it was some of the most ineffective training I've ever been apart of. Upwork trains us to sell this platform as a crucial hiring tool and none of my clients saw Upwork as that. There is a fundamental mismatch in how Upwork views itself vs how clients view Upwork and until Upwork realizes that no one wants to use them as a main hiring tool (my clients only wanted Upwork as a supplemental tool), they will continue to fail. They also laid off 15% of the workforce and clawed back a portion of our severance after we ad already signed and agreed to the package. I made financial decisions based on the severance amount that was originally agreed to that I would not have made had I known a large portion of our severance was going to be not delivered as promised. I have been financially harmed by Upwork's negligence

Viewing 259 - 261 of 633 Reviews

Glassdoor has 921 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.