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      VMware

      Acquired by Broadcom

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      VMware Customer Service Manager (CSM) reviews

      4.3

      64% would recommend to a friend

      (14 total reviews)
      avatar

      Raghu Raghuram

      100% approve of CEO

      52% positive business outlook

      Ratings by category

      4.6

      Compensation and benefits

      4.4

      Work/Life balance

      4.2

      Culture & values

      4.0

      Diversity & inclusion

      3.6

      Senior management

      3.6

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      4.0
      Jun 29, 2021

      Good

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Company, good salaries and packages

      Cons

      No process at all, very poor communications reg updates

      3.0
      Feb 16, 2021

      Good company if you enjoy working for a large company

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great perks and overall good benefits. Solid tools to leverage such as Gainsight , SFDC and Slack Some fantastic people I personally have a great manager and am thankful for that They responded to covid in a really caring and respectful way in 2020 which I found truly amazing. I loved Pat Gelsinger but he is no longer with VMware as of this week as he went to Intel. That is a big loss.... Pat was a very good, caring leader from my experience.

      Cons

      Too many different teams and processes to follow Nothing fun is really planned, even virtually. This is def not the fun start-up vibe. Like you won't be having a virtual wine tasting or some surprise package with things to help with quarantine like you would get with a start up. The culture is so-so. There is so much turnover its mind-blowing.

      Viewing 13 - 14 of 14 Reviews
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