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VMware Senior Technical Support Engineer reviews

4.5

93% would recommend to a friend

(84 total reviews)
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Raghu Raghuram

95% approve of CEO

66% positive business outlook

Senior Technical Support Engineer employees have rated VMware with 4.5 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Senior Technical Support Engineer professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Senior Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

84 reviews
4.0
May 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Great technology, great developers all across the world

Cons

Bad management decisions in VMware support organization. Closing the Canadian support site in Burlington ON was very bad move hurting many customers for the sake of saving a few bucks . This was the most tenured site among all the VMware support sites. Many customers did complain for quality of service after this bad move. This was a center of excellence and they just dropped it as if nothing will change.

Viewing 67 - 69 of 84 Reviews

Glassdoor has 12,007 VMware reviews submitted anonymously by VMware employees. Read employee reviews and ratings on Glassdoor to decide if VMware is right for you.