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VMware Technical Support Engineer reviews

4.3

88% would recommend to a friend

(306 total reviews)
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Raghu Raghuram

88% approve of CEO

74% positive business outlook

Technical Support Engineer employees have rated VMware with 4.3 out of 5 stars, based on 306 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

306 reviews
1.0
Feb 25, 2016
Recommend
CEO approval
Business Outlook

Pros

My review is very specific to Vmware GSS Bangalore, Pros are many things to learn , excellent facilities provided by company. Infrastructure is simply awesome.

Cons

uffff, where to start, VMware has 2 sides, 1 out side VMware GSS and another inside Vmware GSS. Outside GSS its definitely the place to be, but within GSS amount of work we are expected to do is like worst than even a bonded labour, there is so much pressure inside the GSS bangalore, you feel like your head is about to explode. IF you are joining Bangalore GSS , just totally forget the work life balance, there is nothing called as work life balance in VMware GSS, they only got big long speech about it but nothing in action. Leaves? forget it, at GSS they have some managers, they are not even fit to run a local stationary shops, and they are leading teams with people from different domain with some extra-ordinary skills. We have a manager who says for you to take sick leave, you must first come to office and he will see how sick you are ( as if this idiot is doctor ) and if he feels you are sick then you will get leave , if not you will not get leave. take that for a manager . coming to work load, they literally think troubleshooting VMware is just as easy as 1, 2, 3 and you are done, management has no idea what technology they are expecting the people to work on and how damn complicated it is.you are expected to handle like 8-10 cases everyday , that if you are lucky, sometime more than that. and they dont seems to care if you say , you cant. Technology wise its best place to be at but work wise GSS is just a nightmare. My advise to anyone who wants join Vmware GSS or dreaming about it , join only if you are ready to sacrifice your personal life , peace of mind and ready to get frustrated and loose hopes of living a normal life and you want to see logs even in your dreams, then join. If you are prepared to see hell on planet earth , its nowhere else but in GSS bangalore.

4.0
Feb 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work atmosphere, lots of keen, knowledgeable, and friendly people. Good way to get to know IT from a datacenter perspective.

Cons

Exposure to other elements of IT, such as other products or technologies, limited

Viewing 244 - 246 of 306 Reviews

Glassdoor has 12,007 VMware reviews submitted anonymously by VMware employees. Read employee reviews and ratings on Glassdoor to decide if VMware is right for you.