No structured induction: It took nearly two weeks before I was given a tour of the building. There was no clear plan for my role.
No training plan: I had only one hour-long, system-based training session delivered by an external colleague. Since then, I had no structured training. I was not told which Workday modules were required, recommended, or optional, so I was concerned I may have missed mandatory training.
No day-to-day support: My line manager was absent for the first two weeks and, since returning, there were no check-ins or guidance. I was often left working alone all day without anyone checking in.
No reference material: There was no written guidance or process documentation. I had to ask someone for every piece of information, and when I asked questions, people often did the task for me rather than explaining how to do it.
IT issues: I had limited guidance setting up my laptop, which led to incorrect setups and ongoing IT tickets. I still had pop-up errors and permissions issues. I was not provided with a dual screen, which affected productivity.
Isolation: I felt quite isolated. There was very little day-to-day contact unless I initiated it myself.
Communication: When I raised detailed concerns in writing to the business manager and line manager, I received no acknowledgment of the issues.
