Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1009 reviews)); "Good benefits and flexible with hours" ((in 542 reviews)); "Pretty nice staff and nice to help out people" ((in 478 reviews)); "Staff are friendly and fun to be with" ((in 425 reviews)); "Colleagues are friendly and supportive" ((in 328 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 587 reviews)); "Managers are rude and demanding" ((in 446 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 119 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,744 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Jul 21, 2016

Good for a Uni Part-Time job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company to begin with. Training is okay but could be better, get shown how to do a job once and then expected to do it by yourself the next time. Pay is okay but breaks are not going to be paid for soon.

Cons

Bonus isn't worth having and it is only given once a year. Hours are unsocial and long, often if you can't stay later or help cover the over time you won't be liked. If you face fits kind of attitude. Management isn't brilliant, not sure what they actually do all day.

4.0

Jul 8, 2016

Food service assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, good benefits and a bonus for being a partner. Also generally there will be overtime going if you want it.

Cons

The managers can be quite condescending sometimes, and they are quite strict at waitrose as well, and sometimes tell people off in front of customers.

1.0

Jul 7, 2016

Worst employer so far

Trainee team manager

Recommend

CEO approval

Business Outlook

Pros

The benefits such as the discount card and partner choice were good.

Cons

The training was terrible I was always thrown in the deep end. I also felt there was no progression in the company and they were very backward compared to other supermarkets.

Viewing 304 - 306 of 8,744 Reviews

Jobs at Waitrose

Night Replenishment, Supermarket Assistant (Jersey)

Vereinigtes Königreich

£15 - £15 /hr

(Employer provided)

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Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Gillingham, South West England, England

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant