Waitrose reviews

3.8

66% would recommend to a friend

(8,732 total reviews)
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Jason Tarry

73% approve of CEO

46% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Aug 26, 2016
Recommend
CEO approval
Business Outlook

Pros

25% off in John Lewis 15% off at Waitrose Various cinema, dining and activity discounts

Cons

Poor pay for long term workers Minimal pay rise despite performance rating of good Anti social hours Stressful (often understaffed) No time off in december or january or holidays like easter Difficult to progress and even if you do managers pay is obsolete because of the living wage(theirs didn't increase at all)

2.0
Dec 9, 2015

Eroding values.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people. Excellent benefits. Competitive salary - however the bonus, rather than being treated as such, is often used as a reason to keep the base wage low. Fantastic history. Skilled board of Directors. - let down severely by local and middle management.

Cons

Dishonest management. Knowingly violates food safety regulations. A "hide the issue rather than resolve it" culture. Knowingly breaks the law regarding commitments made on their website. Partners raising concerns will frequently have their jobs threatened. The business flagrantly contradicts or ignores commitments it makes to it's Partners. Throws money at ill conceived projects without proper research. Or, worse still, ignores available information and invests in projects which will clearly fail. Managers who feel it is acceptable to exploit and even physically assault sub contractors such as cleaners because they know that the sub contractors are unable to defend their rights. Very questionable hiring practices - known thieves placed in to senior management roles, friends of personnel managers put in to positions for which they have no qualifications etc.

2.0
Oct 13, 2015
Recommend
CEO approval
Business Outlook

Pros

You get great benefits, you get the bonus. Like if u can think it there is a discount, holidays, health care, food, meals out, national forest, days out its great and the pay isn't terrable

Cons

No care for ur general well being. If u ever call in sick u are chastised. They would rather have u in vomiting on the floor. You will constantly be belittled and spoken down too. Nevermind constant abuse and bull rubbish fed to you from the managers. There isn't really any development within the store the managers have no time for this. This all changed due to a change in store manager note it all depends on ur manager.

Viewing 31 - 33 of 8,732 Reviews

Glassdoor has 9,094 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.