Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 994 reviews)); "Good benefits and flexible with hours" ((in 545 reviews)); "Pretty nice staff and nice to help out people" ((in 504 reviews)); "Most staff were friendly and helpful" ((in 433 reviews)); "Friendly colleagues and good on" ((in 333 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 276 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 116 reviews)); "Hard to get holiday :(" ((in 73 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jan 28, 2025

Good

Cafe assistant

Recommend

CEO approval

Business Outlook

Pros

Free croissants if you dropped them on the floor

Cons

Get told off for eating too many floor pastries

3.0

Jan 26, 2025

Monkeys could do a better job

Cafe assistant

Recommend

CEO approval

Business Outlook

Pros

If your lucky to work with people the same age on shop floor, then you can have a small chat and some fun times.

Cons

The women in the cafe, have worked there all there lives, and show no friendliness to youngsters working there for a gap year or just a evening job. The managment sre useless, and always trying to spite other co workers they do not get on with.

2.0

Jan 17, 2025

Terrible, Terrible Branch Management

Night shift stock replenishment

Recommend

CEO approval

Business Outlook

Pros

- Extra pay on Sundays if you'd worked there long enough - Other team members were a laugh

Cons

- Upper management. Didn't care about the night shift team, gave no support, just seemed more interested in trying to give people written warnings - Low morale never addressed, again the upper management didn't care - Night shift basically didn't exist in the branches eyes, we were just the hermits that did all the restocking over night - No chance for development or progression

Viewing 373 - 375 of 8,749 Reviews

Jobs at Waitrose

HGV Vehicle Technician

Hospitality, Supermarket Assistant

Newport, Newport, Wales

£13 - £13 /hr

(Employer provided)

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Hospitality, Supermarket Assistant

Penton Mewsey, England

£13 - £13 /hr

(Employer provided)

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Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant