Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 1011 reviews)); "Good benefits and flexible with hours" ((in 535 reviews)); "Pretty nice staff and nice to help out people" ((in 495 reviews)); "Most staff were friendly and helpful" ((in 435 reviews)); "Colleagues are friendly and supportive" ((in 328 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 457 reviews)); "sometimes hours are long and boring" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 125 reviews)); "Hard to get holiday :(" ((in 69 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Jan 13, 2025

What to expect

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Relatively ok appraisal system, although for young people of which the partnership is heavily reliant on, there's not many valuable benefits beyond the discount card. Various opportunities for career progression, and skill development in the shop and the partnership.

Cons

Contrary culture, to what you may expect from the partnership Poor decision-making at the corporate level has resulted in no proper bonuses since 2021 Maybe becoming too reliant on technology, which has resulted in operational constraints, impacting stock levels Some managers came across as condescending

1.0

Dec 19, 2024

Lies

Hgv mechanic

Recommend

CEO approval

Business Outlook

Pros

Some good lads to work with in workshop.

Cons

Lies when it comes to "flexible working" as won't even consider it unless in a management position. Don't say in advert you are expected to work Saturday 6am to 2pm minimum. If you dare question anything then you are forced out of work (despite it being safety related). Pay difference between different mechanics is vast. Management are about as removed from real life as the Government are.

2.0

Dec 14, 2024

Terrible management

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Discount at JL and waitrose

Cons

They tell you not to discuss your pay with others, tells you everything. Overtime not paid. Unethical management practices. Don’t follow through with their own grievance procedures or occupational therapist’s guidelines. Depressing. Personal injury occurred at work , two herniated discs from incorrect training. O.T guidelines ignored Two contracts amongst staff memebers. Those who are on the old contract get double pay on a Sunday, those on the new contracts do not nor do they know about the extreme differences between contracts amongst partners.

Viewing 376 - 378 of 8,749 Reviews