Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2128) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 997 reviews)); "Good benefits and flexible with hours" ((in 560 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "The staff are friendly and helpful" ((in 420 reviews)); "Friendly colleagues and good on" ((in 341 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 73 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Skip to content Skip to footer

Notifications

Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,731 total reviews)

Jason Tarry

73% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Jan 7, 2024

Minimum wage job and some "managers" act like they own the company

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Not the most difficult job intellectually

Cons

Poor - some management think they're above everyone when in reality they're on below-average wages.

1.0

Dec 27, 2023

Forget Even Thinking About Joining Waitrose

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only good thing I can think of is the cameraderie of the staff.

Cons

Gestapo style Management and Policies, Sanctioned Illegal practices under the guise of "Policy". (in the misguided idea that Policy overwrites UK Employment Law). "Simpler Shops" is a joke that is only designed to disguise oppressive Employee practices, whilst being the lowest pay structure in the Industry, all for the name "Partner" (that in real terms means nothing).

1.0

Dec 17, 2023

Wouldn't Recommend

Night stocker

Recommend

CEO approval

Business Outlook

Pros

Not many to be honest

Cons

Racism not being addressed effectively

Viewing 37 - 39 of 8,731 Reviews

Jobs at Waitrose

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job