Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 989 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff are friendly and helpful" ((in 439 reviews)); "Colleagues are friendly and supportive" ((in 329 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 602 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,749 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews

1.0

Mar 5, 2024

Avoid

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Discount on JL and WR.

Cons

Awful place to work. Your contract means nothing as they can change it with 4 weeks notice. Lowest payed supermarket in the UK. Culture is awful. Bulling. Awful management. Really bad pay, no bonus. You are not a partner. Change policies to suit them. No rights / no union. You are never listen too. Repetitive work, always on your feet and get in trouble for missing things. You get in trouble for being sick as you can only be off twice in twelve months. Discrimination agains mental health. No respect from management. Not holidays allowed during Christmas/ Easter. Holidays have to be booked way in advance.

1.0

Mar 3, 2024

good

Checkout operator

Recommend

CEO approval

Business Outlook

Pros

good work life balance to

Cons

bad management made life terrible

4.0

Feb 10, 2024

Great job

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues, great if you’re outgoing and also a great job for someone who wants a bit more independence

Cons

After finishing your deliveries you can expect to be given mundane tasks which can sometimes feel a bit pointless

Viewing 424 - 426 of 8,749 Reviews

Jobs at Waitrose

Supermarket Assistant

Hospitality, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

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Reviews by job title

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good

Great job

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