Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 989 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff are friendly and helpful" ((in 439 reviews)); "Colleagues are friendly and supportive" ((in 329 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 602 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Nov 17, 2023

Disappointing

Warehouse partner (nights)

Recommend

CEO approval

Business Outlook

Pros

Quite okay salary Benefits from partnership Partnershop

Cons

Management needs to go Lack of people skills Favoritism at the highest level Management might "take" your personal stuff. In simple words- steal. No flexibility, no support 0 life balance Physical and mental health is not worth the money There is no shares that partners receive as stated on their website neither they listen to your opinions/suggestions Absolutely no recognition Your days wont be accommodated if you study but will if you are a "mate" Monthly rewards that are not given to partners. You need to beg for it Nepotism Unfair workload Toxic environment which is created by managers and SWPs mainly Awful equipment Maggots and flies in warehouse No career opportunities unless you are a "mate" And others

2.0

Nov 16, 2023

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Local to where I live The staff are all really nice as individuals

Cons

Poor management and extremely unorganised. Not actually doing the job you get hired to do and get placed in other areas to cover where they are short on staff.

1.0

Nov 10, 2023

I dont recomend,

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Pros cause its close from my home

Cons

Cons you have to walk all day ,your footh hurts

Viewing 433 - 435 of 8,749 Reviews

Jobs at Waitrose

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant

Hospitality, Supermarket Assistant