Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 989 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff are friendly and helpful" ((in 439 reviews)); "Colleagues are friendly and supportive" ((in 329 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 602 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Sep 6, 2023

Wouldn't recommend long-term

Shopfloor assistant

Recommend

CEO approval

Business Outlook

Pros

Free food at Christmas Christmas Bonus Okay pay can work variety of hours

Cons

Managers have a power problem At some points wasn't allowed to speak to anyone for hours Awful management, tasks never done on time. Made to stand in cold chillers with just a jacket and gloves while wearing tights and skirt (freezing to death). 9 hour shift with only a 30 min break, starving for most of the shift Trained through other staff Requested to be a driver which never happened requested to be trained on picking, also never happened.

2.0

Sep 3, 2023

Uses disciplinary procedures to withhold pay increases

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

discount on food, simple work, nice environment

Cons

unsociable hours, lack of mobility and opportunity

1.0

Sep 3, 2023

work at any other supermarket but waitrose

Shop assitant

Recommend

CEO approval

Business Outlook

Pros

i get paid every month the discount card

Cons

overworked poor management no growth opportunities low poor pay travel is far

Viewing 439 - 441 of 8,749 Reviews

Jobs at Waitrose

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Herstmonceux, England

£13 - £13 /hr

(Employer provided)

View job