Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 992 reviews)); "Good benefits and flexible with hours" ((in 563 reviews)); "Pretty nice staff and nice to help out people" ((in 493 reviews)); "The staff are friendly and helpful" ((in 423 reviews)); "Colleagues were friendly and helpful" ((in 329 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 463 reviews)); "sometimes hours are long and boring" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.9

67% would recommend to a friend

(8,750 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,750 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews

3.0

Sep 12, 2022

Okay

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Know your hours, get breaks

Cons

Manager bad manager didn’t communicate well

2.0

Sep 11, 2022

Good stop gap - not for the long run

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Other Staff Discount at JL and Waitrose Pay at Real National Living Wage Partner Dining Room

Cons

Understaffed - lots of people leaving and not enough being hired. having to do other jobs to cover the gaps Underpaid - been told budgets are "too tight" for a pay rise Difficult hours - very hard to change your hours and requesting holiday Often on the receiving end of customers' abuse when they are unhappy about something, despite being able to do nothing about it. Managers - all the decent ones have left. favouritism shown heavily. bad attitude of some of the managers who clearly do not want to be there.

3.0

Sep 8, 2022

Bad management but good discount

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

Good discount for John Lewis Decent wage

Cons

Short breaks Bad management who were unfair

Viewing 469 - 471 of 8,750 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Okay

Good stop gap - not for the long run

Bad management but good discount

Jobs at Waitrose

Waitrose reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Waitrose

Company ratings over time

Waitrose reviews FAQs