Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2128) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 989 reviews)); "Good benefits and flexible with hours" ((in 569 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Friendly colleagues and good on" ((in 334 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 453 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

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3.8

66% would recommend to a friend

(8,733 total reviews)

Jason Tarry

73% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Jul 5, 2017

Good flexible place to work if you have the right manager.

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

- Good staff to speak to

Cons

- Managers thinking they can treat you like cattle.

2.0

May 19, 2017

Becoming more like the other supermarkets by the day

Fruit and veg partner

Recommend

CEO approval

Business Outlook

Pros

No shareholders, decent benefits, half decent pay (if your prepared to flog your guts outl.

Cons

Not the good company it used to be. High stress levels. Low staff morale due to cuts in staff and hours. Anyone who criticises the company is regarded as a traitor.

1.0

May 1, 2017

Depressing place to work these days

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good discounts Good external benefits with other companies Annual bonus (doubt it will be there in a few years) Great colleagues many of whom are now friends

Cons

Management hide in the office all day Taking time off sick due to work related injuries and they threaten to take away your role and stick you on checkouts rather than address the real issue Very hard to book holidays as management never approve it Long shifts Trying too hard to be like other supermarkets and loosing that special touch they once had

Viewing 55 - 57 of 8,733 Reviews

Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

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Night Replenishment, Supermarket Assistant

Team Manager (Nights)

Vereinigtes Königreich

£32K - £46K /yr

(Employer provided)

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Night Replenishment, Supermarket Assistant