Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2128) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 987 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 506 reviews)); "Staff are friendly and nice" ((in 430 reviews)); "Colleagues were friendly and helpful" ((in 353 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "sometimes hours are long and boring" ((in 282 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,735 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,735 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Oct 5, 2015

Poor overall

Customer delivery driver

Recommend

CEO approval

Business Outlook

Pros

Benefits, other employees, bonus, trusted

Cons

Pay, begged to do overtime, long shifts, no recognition

1.0

Jul 7, 2014

Mixed feelings about being employed by Waitrose

Food service partner

Recommend

CEO approval

Business Outlook

Pros

My colleagues, most of the people that i worked with were great

Cons

not being given enough hours to be able to pay my rent and buy food to eat! I was quite literally going with out food while working for a food company! I ended up geting quite depressed.

1.0

May 28, 2014

Worst job I've ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The structure designed for the company is great, but it's not implemented.

Cons

Archaic management of staff. Intimidation when you refuse overtime. Glaring preference given to certain employees. Prejudice comments made and ignored. Development of employees is not encouraged and supported. Employees treated as if toddlers in a nursery.

Viewing 70 - 72 of 8,735 Reviews

Jobs at Waitrose

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Team Manager (Nights)

Night Replenishment, Supermarket Assistant

Supermarket assistant

Worthing, South East England, England

£14 - £14 /hr

(Employer provided)

View job