Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 987 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 506 reviews)); "Staff are friendly and nice" ((in 430 reviews)); "Colleagues were friendly and helpful" ((in 353 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "sometimes hours are long and boring" ((in 282 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,735 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,735 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Jan 28, 2011

perfect for a uni job but nothing else

Shop floor assistant

Recommend

CEO approval

Business Outlook

Pros

-good hourly rate -bonus -training -probably much better then other supermarkets -you feel a sense of pride in working there

Cons

-few development opportunities and if they give you one it takes ages -slow in recognising talent -they expect a lot but not give much back in terms of changing your working hours, etc.

1.0

Nov 12, 2025

Cannot Recommend

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Discount, long service perks, clubs and societies

Cons

Management of Waitrose is poor, they have little regard for people’s health and fail to consider or make the most basic of adjustment. Favouritism and cliques are a huge issue. Understanding of the most basic human management functions are missing. Training is poor, you are lucky if you are trained on something once, even issues arise when they ask you to do it again months later having not done it in between. Staffing is always short, the pressure is always high and senior leaders are just as bad as the people managers and team leaders. Poor management and leadership from top to bottom.

1.0

Dec 11, 2024

Dont Bother

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Staff Discount and thats about it

Cons

Double to workload that it used to be for 8p more than minimum wage

Viewing 73 - 75 of 8,735 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

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Night Replenishment, Supermarket Assistant

Horley, Surrey, South East England, England

£13 - £13 /hr

(Employer provided)

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Supermarket Assistant

Bury St Edmunds, England

£13 - £13 /hr

(Employer provided)

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Night Replenishment, Supermarket Assistant