Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)
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Jason Tarry

74% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews
5.0
Mar 4, 2017

Very good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounted food in the canteen, staff shopping in the warehouse for damaged/out of date products, everyone was lovely and v approachable

Cons

Customer service Manager was ignorant to the younger staff but lovely to elder staff (he was gay but very flirtatious)

3.0
Mar 4, 2017

Good company, poor store management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There were good benefits, including an annual bonus, John Lewis partnership scheme, and good staff discount. The staff in the shop that I worked were friendly, and there was generally a good atmosphere.

Cons

In my opinion the shop was poorly managed, especially the home delivery department, which didn't seem to have any one person responsible for running the department. A lot of the responsibility fell onto the staff working within the department, which was quite stressful at times and caused quite a few staff to end up having time off or changing department.

4.0
Feb 28, 2017

Operations Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay for students working hours where convinient flexibility with hours bonus every year depending on hours worked

Cons

some staff were laid back and had not received proper training so did not complete their tasks to a good standard

Viewing 8341 - 8343 of 8,749 Reviews

Glassdoor has 9,112 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.