Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2132) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 994 reviews)); "Good benefits and flexible with hours" ((in 545 reviews)); "Pretty nice staff and nice to help out people" ((in 504 reviews)); "Most staff were friendly and helpful" ((in 433 reviews)); "Friendly colleagues and good on" ((in 333 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 276 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 116 reviews)); "Hard to get holiday :(" ((in 73 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Skip to content Skip to footer

Notifications

Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,748 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Jan 23, 2017

Customer service assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company. Care about their staff members a great deal. Great bonuses. Great pay. Good managers in all of the branches I have worked in.

Cons

None to say really.

5.0

Jan 22, 2017

Probably the best supermarket to work for

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

- Everyone was friendly (bosses etc.) - There were a lot of opportunities provided to take a lead role or advance your career if you wished

Cons

Not really too much I can think of. Sometimes the training wasn't really legit - i.e meat and fish counter training didn't cover everything > had to learn on the job

5.0

Jan 18, 2017

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really invest and care about you. Their bonus scheme is set up so that the harder you work, the larger the bonus you get.

Cons

I can't think of anything that sticks out too much in my mind that would make it a bad place to work.

Viewing 8365 - 8367 of 8,748 Reviews

Jobs at Waitrose

HGV Vehicle Technician

Supermarket Assistant

Hartley, South East England, England

£13 - £13 /hr

(Employer provided)

View job

Hospitality, Supermarket Assistant

Newport, Newport, Wales

£13 - £13 /hr

(Employer provided)

View job

Hospitality, Supermarket Assistant

Hospitality, Supermarket Assistant