Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2132) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1013 reviews)); "Good benefits and flexible with hours" ((in 565 reviews)); "Pretty nice staff and nice to help out people" ((in 482 reviews)); "The staff are friendly and helpful" ((in 429 reviews)); "Colleagues are friendly and supportive" ((in 342 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 598 reviews)); "Managers are rude and demanding" ((in 463 reviews)); "Xmas hours are long and stressful" ((in 284 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 78 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,748 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jan 18, 2017

Great!

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

all the staff were really friendly, they made it feel like a family after 6 months you get a discount card you get a yearly bonus and your wages do go up quite quickly i can't think but i didn't really have any problems at all I stopped working there because I had to move home

Cons

The only problem i found was rude customers but i guess thats something that we'll all get

5.0

Jan 17, 2017

Good Job

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good salary and the bonus every march is great! Partners are nice, training is excellent and in depth, they have a buddy system for new starters which helps you feel really supported.

Cons

Working on checkouts obviously meant that you have less time to make friendships with other partners because you're chatting to customers all day but the branch organises nights out and other social events to combat this.

3.0

Jan 11, 2017

Lovely Staff

Sales assistant - replenishment

Recommend

CEO approval

Business Outlook

Pros

Lovely Staff Loads of Overtime if you want it

Cons

Discount after 3 months Not always great communication between management and employees

Viewing 8368 - 8370 of 8,748 Reviews

Jobs at Waitrose

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Customer Delivery Driver, Supermarket Assistant

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£14 - £14 /hr

(Employer provided)

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Night Replenishment, Supermarket Assistant (Jersey)