Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2132) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1013 reviews)); "Good benefits and flexible with hours" ((in 565 reviews)); "Pretty nice staff and nice to help out people" ((in 482 reviews)); "The staff are friendly and helpful" ((in 429 reviews)); "Colleagues are friendly and supportive" ((in 342 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 598 reviews)); "Managers are rude and demanding" ((in 463 reviews)); "Xmas hours are long and stressful" ((in 284 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 78 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,748 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jan 11, 2017

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits such as the bonus and discounts, also quite friendly.

Cons

Some of the management, not much room for progression.

3.0

Jan 10, 2017

Post office manager

Recommend

CEO approval

Business Outlook

Pros

Good work environment. Accessible lication

Cons

Poor management. Retail hours early late weekends

4.0

Jan 7, 2017

Supermarket Assistant - Wine Bar

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits - after a few months of service get a discount card that gives money off purchases at Waitrose and John Lewis, as well as other perks Good pay for job Nice atmosphere, good people to work with and good canteen

Cons

Long hours that vary all the time, no real set length of time, don't get set days off (ie could have to work weekend then get the tuesday and friday off, but this changes every week)

Viewing 8371 - 8373 of 8,748 Reviews

Jobs at Waitrose

HGV Vehicle Technician

Night Replenishment, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Walton le Dale, England

£14 - £14 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant